💡 The Profile page contains your personal, payment and access information. It allows you to change your payment system, password and preferred communication channel.

To update any of the fields:

  1. Navigate to the Profile page;

  2. Modify the corresponding field and click 'Save my profile'; we'll send you a one-time confirmation code;

  3. Open your inbox and find the 'Profile update confirmation' email;

4. Find the update string in the email and copy it;

5. Paste the update string into the 'Update string' field and click 'Save my profile'.

❗ Please bear in mind that:

  • We lock payment information fields 3 days before and 3 days after each payment period: on 1,2,3,14,15,16,17,18,29,30,31 of every month. If you get weekly payouts, the payment fields are locked every Monday.

  • Every payment system has its own required fields. Please refer to this article for more details.

To change the email address or username, please get in touch with our Customer Care team.

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