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Updating Your Payment Information
Updating Your Payment Information

Get all set for your next payout

Victoria V avatar
Written by Victoria V
Updated over a week ago

To make sure your payout is completed on time, we ask you to provide a few details depending on your preferred payment system. This information will help us send you money without any delays from your or the payment system's end. We strongly recommend keeping your info up to date at all times.

❗️ Note that we lock payment information fields 3 days before and 3 days after each payment period: on 1, 2, 3, 14, 15, 16, 17, 18, 29, 30, 31 of every month. If you get weekly payouts, the payment fields are locked every Monday.

To fill in your payment details:

  1. Navigate to the Payment information page;

  2. Select your country of residence from the drop-down list;

  3. Set your preferred currency (USD, EUR or your local currency for Local Bank transfers).

This done, you'll see the list of available payment systems. Please note that:

  • certain payment systems may not have your preferred currency; you can always opt for USD payments if that is the case;

  • if you would like to get paid in cryptocurrency, select USD — you'll get your payout in Bitcoin or Tether as per USD/BTC or USD/USDT conversion rate.

❗️ Now you have the option to choose between 2 payment methods: cryptocurrencies and regular payment methods. Please note that once you confirm your preferred payment method, you will not be able to switch back.

Once you select your payment system, you'll see what information is required.

  • PayPal by Hyperwallet — account type (individual or legal entity), first and last name (company name if it's a legal entity), date of birth, full address and PayPal email as an account ID (a full guide on filling the details is available here).

  • Webmoney (WMZ / WMT) — account type (individual or legal entity), WMZ / WMT account, your VAT number (if applicable), your first and last name, your full home address and date of birth.

  • Paxum — account type (individual or legal entity), account email, your VAT number (if applicable), your first and last name, your full home address.

  • Bitcoin and Tether — your wallet address.

  • Wire transfer — account type, first and last name (company name if it's a legal entity), full address, IBAN, SWIFT, bank name and bank address, and intermediary bank info (if applicable).
    Note that you'll also need to pass KYC: you'll have to upload your ID (front and back sides) and sign an agreement to receive payments via Wire transfer (a full guide on going through KYC is available here).

  • Local Bank transfer — account type, first and last name (company name if it's a legal entity), full address, and bank details (a full guide on filling the details is available here).
    Note that you'll also need to pass KYC: you'll have to upload your ID (front and back sides) to receive payments via Local Bank transfer (a full guide on going through KYC is available here).

If you'd like to receive payments via Payoneer, here's a full guide for you.

❗️ To start getting payments as a legal entity, you need to go through the KYB process. A full guide is available here.

❗️ Note that for all regular payments methods (PayPal by Hyperwallet, Webmoney, Paxum and Wire Transfer), supporting documents are required to change certain fields. This includes:

  • For Individual: First and Last name, Country of residence, VAT number (if applicable);

  • For Legal entity: Company name, Country of registration, VAT number (if applicable).

As for the cryptocurrencies, you'll also need to provide documents in case you change your Country.

So, make sure to fill in the correct data straight away.

4. Having chosen the paysystem (let it be Tether TRC-20 as an example) and completed the details, click 'Save' below. You'll get a notification:

Now you have Tether TRC20 (Tron) as your payment system. That means you can’t use regular payment methods, but you can switch between crypto payment methods. If it is what you need, click 'Confirm'. If you want to use regular payment options, click 'Cancel' and select one of it. Please note that this is the last chance to set your payment method type.

5. Once confirmed, we'll send you an update string to your email address:

6. Paste the string into the 'Update string' field and click 'Save' again.

All done! Now allow us some time to verify the information and enable scheduled payouts for you. More info on the payouts here.

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